Trading Standards Approved
Why are we so delighted to be Trading Standards Approved?
We are the ONLY Driving School in Southampton, Winchester, Portsmouth and all surrounding areas that are approved by Hampshire Trading Standards. We think that is an amazing achievement.
Here are the entry requirement to join the scheme:
Entry Vetting
In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.
Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. We cannot promise that Buy With Confidence members’ work will be perfect every time, but you can expect any problems to be dealt with fairly by the business, and you can turn to Trading Standards for advice in the event of an unresolved issue.
Customer Feedback
We don’t currently list customer feedback on our website because all prospective members are thoroughly vetted by Trading Standards staff before being invited to join the scheme. The performance of members of the scheme is continuously monitored via Consumer Direct and through customer feedback submitted directly to us. In the unlikely event that concerns are raised about a member we take appropriate action and if necessary will remove them from the scheme.
As you can see, it’s not easy to join. So we are very proud to have been a member for several years.
You can trust Bumpers!